Course Titles
a range of suggested workshop titles, grouped under specific
headings, are included for your consideration
CORE MANAGEMENT
Time and Self-Management
Report Writing
Train the Trainer
Effective Working Practices
Make it Happen!
Assertiveness & Influencing Skills
Presentation Skills
Problem Solving & Decision Making
Return to Education/Learning Skills
PERSONAL DEVELOPMENT
DEALING WITH PEOPLE
Leadership and Teamwork
Recruitment and Selection
Discipline and Grievance
Excellence in Customer Relations
Dealing with Difficult Behaviour
Dealing with Complaints
Effective Meetings/Chairing Skills
Performance Management/Appraisal
Effective Communication
Managing Information
Introduction to Management/Role of the Manager
Stress in the Workplace
Motivation
Delegation
Managing Change
Training Needs Analysis
Principles of Quality Management
PLEASE CONTACT US FOR FURTHER DETAILS
